Why Choose Us?
We work with a wide variety of accommodation providers, from single units up to 250 bedrooms.
Whether your business is a self-catering unit, an aparthotel, a guest house, a bed and breakfast, or a small or large full-service hotel, and whether it is branded or independent, the principles of Accommodation Services are the same.
Here are just some of the reasons to work with us:
Experience
Once you meet our team, you will see why so many service partners choose us, besides being real people with personalities, we also have an in-depth knowledge of the accommodation and hospitality sector, including a very good understanding of the daily, weekly and overarching challenges faced by investors, owners and operators. We support all of the aspects of the customer journey from first contact to the point of arrival, meaning the hotel front line can focus on the customer in front of them.
Cost Efficiency
There is no question that we can create cost savings from day one, but we prefer to look at this slightly differently:
- How many extra calls were answered?
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How quickly did we respond to the customer’s email?
- How was the customer journey improved?
- What was the added value to the experience?
Reviewing the above ensures that enhanced customer service comes as standard with Accommodation Services.
Partnership and Flexibility
In today’s world, businesses need to change, adapt and constantly improve. In turn our service contracts are flexible and fair, and can be dialled up or down depending upon your business needs. Put simply, there are no two service agreements that are the same, as they are designed around our service partner needs.
Confidence
Our team pride themselves on delivering a professional first-class service. Undertaking rigorous training and familiarisation visits, they get to know your business and ensure they connect with your staff, management and guests in a positive, proactive and courteous manner, giving you the confidence and time to focus on other customer-facing parts of your business.
Contact us to see how we can create efficiencies for your business
Contact us today to learn more about how Accommodation Services can support your business, or to request a quote to get started. Let us help you capture every opportunity and deliver outstanding service on your behalf.